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Terms and Conditions
Brass Grilles UK - The dedicated decorative grilles website and online shop for Coverscreen UK LLP radiator cover and bespoke furniture manufacturers.
Coverscreen and the Coverscreen Logo are protected trademarks.
(Our Returns and Refunds Policy policy is reachable from the bottom of every webpage of our online shop and overrides any conflict that may exist with these Terms and Conditions.)
Terms and Conditions
1. GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All tenders and quotations are submitted and all orders accepted solely upon and subject to the following terms and conditions to the exclusion of all other terms and conditions except such (if any) as are specifically accepted by the Company in writing. Acceptance of delivery shall be conclusive evidence of acceptance of these terms and conditions.
1.1 DELIVERY OUTSIDE OF UK MAINLAND . . . . . . . . . . . . . .
Our standard displayed delivery rate does not apply to destinations outside of Mainland UK (off shore UK), International locations and the Scottish Highlands.
These areas will require us to obtain courier quotations for customer approval.
1.2 INTERNATIONAL COURIER COLLECTION OF ORDERS
Where delivery is agreed to be performed on a customer organised carrier collection basis, the customer will be responsible for all costs involved in shipment.
Any loss or damages that may occur in transit are an issue between the customer and their chosen carrier.
Customers with their own courier accounts can request consignment weights to allow transit pricing to be obtained which will be our best estimates only.
We can call for collection on your behalf, if requested, providing that all necessary delivery and courier account information is supplied to us.
Our assistance with your collection process in no way removes the responsibilities of the customer
mentioned in section 1.2 of these terms.
Communication responses to international customers are by email only.
We reserve the right to refuse any order outside of mainland UK.
An administration charge of £15 (GBP) applies to orders outside of UK mainland.
1.3 DUTIES AND TAXES - INTERNATIONAL ORDERS...............................
Investigation of any possible taxes and duties that may be incurred through international transit are a matter for the customer.
Any customs duties and taxes that may be incurred through
international transit of purchased goods will be billed to the
customer by the appropriate bodies.
Any dispute arising from the occurrence of any import payments applicable shall be directed to the body issuing the charge.
2. QUOTATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quotations are submitted on the understanding that goods supplied will be invoiced at prices ruling at the date of dispatch unless otherwise agreed.
3. DELIVERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goods offered ex-stock are subject to their being unsold on receipt of confirmation.
Timescales are given in good faith and will be adhered to, as far as possible, but no liability will be accepted for subsequent unforeseen delays.
Although we will do our very best to deliver your goods promptly, we cannot be held responsible in the event that the couriers fail to deliver on a particular day that we may have agreed or specified in advance. As with all postal and courier services, once goods are dispatched, they are under the responsibility of the carrier and beyond our direct control.
Please note that orders can only be delivered to premises where they can be signed for. We shall not be liable for any loss or refund if the courier cannot deliver or has difficulty with delivery.
If we are required to reorganise and pay for couriers to re-deliver to an address that has previously failed delivery or cannot be accessed, we will need to pass these costs onto the customer in the form of a repeat delivery charge.
We reserve the right to cancel any order that continues to fail delivery for whatever reason.
4. CANCELLATION AND VARIATIONS . . . . . . . . . . . . . . . . . . . . . . . . .
(1) Cancellation of any order cannot be accepted, or goods returned for credit, unless previously agreed in writing by the Company.
(2) No variation of any order shall be binding upon the Company unless the same shall be agreed in writing.
(3) Stock items returned by agreement with the Company shall be subject to a re-stocking charge. The cost of carriage return shall be borne by the customer.
(4)The rights to return the goods to us as referred to in clause 4 (1) will not apply in the event that the product has been used or to any products that we have made or customised specifically for you.
5. DAMAGE IN TRANSIT. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where goods are sent carriage paid the Company will replace free of charge goods damaged in transit provided that written notification is given to the Company within three days of delivery.
Where goods have been collected by the customer's own courier or any other customer organised collection method, damage in transit issues will be a matter between the customer and their chosen courier . The Company will not be liable for any product replacement or monetary compensation should any issue or failure arise from transit organisation or delivery.
6. INSPECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . .
The customer shall inspect the goods immediately on arrival thereof and shall provide written notification of any shortages or errors, within three days from such arrival.
If the customer should fail to give such notice within the said period the goods shall be deemed to be in all respects in accordance with the contract and the customer shall be bound to accept and pay for them accordingly.
7. RETENTION OF TITLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(1) Risk in the goods shall pass to the customer immediately on delivery to the customer or into custody on the customer’s behalf whichever is the sooner.
(2) Notwithstanding delivery, the goods shall remain the property of the Company (which reserves the right to dispose of this contract) until the Company has received payment of the full price of (a) all goods the subject and (b) all other goods supplied by the Company to the customer under any other contract whatsoever.
(3) The customer shall nevertheless be entitled to deal with the goods in the ordinary course of business provided that:
(a) The customer shall not purport to dispose of property in the goods until delivery to its own customer.
(b) The customer shall first dispose of the goods that it has paid for and any payments received by the Company from the customer shall first be appropriated to goods disposed of by the customer.
(c) If the goods are altered or any goods become attached to the goods or if any part of the goods is replaced, such other goods or replacement parts shall accede to and from part of the goods and such attachment or replacement shall not affect the Company’s property in the goods.
(4) Until property in the goods passes to the customer the customer shall hold the goods as bailee for the Company and shall store the goods in such a way that they are readily identifiable as the property of the Company.
(5) If payment of the price or any part of it under this or any other contract is overdue or if the customer is in breach of any contractual term of this or any other contract with the Company or if a Receiver is appointed over all or any part of the undertaking of the customer or commences to be wound up or becomes bankrupt, then (without notice):
(a) All sums payable by the customer to the Company under this or any other contract shall become immediately due and payable.
(b) The customer shall cease to be entitled to sell, use in manufacture or otherwise deal with the goods.
(c) The Company shall be entitled to recover and resell the goods (without prejudice to its right to damages) and for that purpose the customer hereby irrevocably grants the Company its servants or agents a license to enter upon the customer’s premises for the purpose of removing the goods.
(d) The Company shall be entitled to stop all further deliveries of
goods to the customer under this or any other contract.
(6) If any of the foregoing provisions shall be invalid or unenforceable such invalidity or unenforceability shall not affect the remaining provisions.
8. PAYMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All payments shall be made in advance of goods manufacture and dispatch.
Transactions for goods via cheque payment are subject to delays of typically 7 to 10 days to allow for deposit and bank clearance.
9. SPECIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In accordance with our policy of constant improvement we reserve the right to modify or amend without notice the specification of any of our products. All dimensions specified are approximate.
10. LIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(1) The Company’s liability whether in respect of one claim or in aggregate arising out of any contract shall not exceed the purchase price payable under the contract.
(2) Except as specifically provided in these Conditions, no liability is accepted for any direct or indirect costs, damages or expenses relating to damage to property or injury or loss to any person firm or company or for any loss of profits or production arising out of or occasioned by any defect in or failure of goods or materials or
parts thereof supplied by the Company.
11. FORCE MAJEURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Company shall be under no liability for any delay, loss or damage caused wholly or in part by Act of God, Governmental restriction condition or control or by any reason of any act done or not done pursuant to a trade dispute whether such dispute involves the Company’s employees or not or by reason of any other act matter or thing beyond reasonable control of the Company.
12. LAW APPLICABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All contracts are deemed to be entered into in England and shall be governed and construed in accordance with English Law.
Coverscreen UK LLP reserves the right to alter designs and specifications without prior notice.
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